Our Process

At Missing Piece Cleaning Services, we adhere to a detailed and customer-centric process, ensuring each cleaning task complies with the highest standards. Here's a step-by-step breakdown of our method:

What to Expect

Step One

Booking and Consultation

Contact Us: Reach out via phone or through our website to schedule a consultation.
Discuss Needs: We will listen to your specific cleaning needs, whether it's standard cleaning, deep cleaning, move-in/move-out, or organizational services.
Special Needs Consideration: If applicable, we will discuss any special requirements for families or individuals with special needs to tailor our services accordingly.

Step Two

Customized Plan

Assessment: Our team will assess your home and determine the most suitable approach to meet your needs.
Service Selection: Based on the assessment, we will help you select the appropriate service package.
Quote: We will provide a transparent and competitive quote for the services you require.

Step Three

Scheduling

Open Six Days Weekly: We are open from 8:30 am to 8 pm, Monday through Friday. From 10 am to 6 pm on Saturdays.
Confirmation: Once you choose a date and time, we will confirm your appointment and send reminders as the date approaches.

Step Four

Preparation

Gather Supplies: Our team will prepare all the necessary cleaning supplies and equipment, ensuring they are safe and effective.
Specialized Training: Our staff is trained to handle various cleaning situations.

Step Five

Cleaning Service

Arrival: Our team will arrive punctually and in uniform, ready to work.
Thorough Cleaning: We will carry out the agreed-upon cleaning tasks, paying close attention to detail.
Communication: We encourage open communication during the cleaning process, so feel free to ask questions or request adjustments.

Step Six

Quality Check

Inspection: After completing the cleaning, we conduct an internal quality check to ensure that everything meets our standards.
Client Walkthrough: "We invite you to walk through the cleaned area to confirm your satisfaction."

Step Seven

Follow-Up

Feedback: We value your feedback and will follow up to ensure that you are satisfied with the service provided.
Future Scheduling: If you'd like to set up regular cleaning services, we can discuss a schedule that works for you.

Step Eight

Continued Support

Ongoing Communication: We are always available for any questions or additional services you may need in the future.
Community Focus: As a company dedicated to serving families with special needs, we provide continuous support and resources customized to your unique requirements.
To show our gratitude, we offer a 10% discount on every one-time or recurring cleaning service for local veterans, first responders, and families or individuals with special needs.